Information

Hours:
Monday, Tuesday, Friday: 9-5
Wednesday and Thursday: 9-7
Saturday 9-4
Our facility is closed on Sundays and major holidays.

Appointments: Please arrive 15 minutes early for your appointment to complete a routine intake analysis and to ensure smooth transition to the spa. We cannot guarantee service for late arrivals.

Cancellations: It is necessary to notify us at least twenty-four hours in advance if you are unable to keep your appointment. Papillon cannot foresee interrupted appointments due to weather, sickness, emergency, death, etc. In the event that a service provider is unable to work, Papillon will do everything possible to reschedule the appointment in a timely manner.

Children: For their own safety and the comfort of our clients we ask that children do not accompany you on your visit. If it is necessary, we ask that children remain in the lobby area accompanied by an adult. At no time are children under the age of 12 permitted in the spa.

Return Policy: We are proud to offer the highest quality, cosmeceutical grade products. If a return is necessary, with receipt, a refund will be issued within 30 days of purchase. All makeup products are final sale. No cash refunds will be given - a store credit will be issued.

Gratuity: Gratuities are not included in the price of our services. Tipping envelopes are provided at the front desk for your convenience.

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Papillon Medi Spa accepts pay by:
Visa, Mastercard and American Express